Blogs
Stay ahead with expert insights, client success stories, and thought leadership from Mayfield Consulting. Explore our blog for strategic advice, case studies, and proven solutions that drive business growth.
When to Ask Lost Customers and Prospects for Feedback
Every lost deal and every churned customer carries information. The question is not whether to ask for feedback. It is when.
Ask too early and emotions are raw. Ask too late and the details fade. In this article, we break down the right timing for lost prospect and customer outreach so you can turn losses into insights that actually improve win rates and retention.
