For Business Leaders
What’s Getting in the Way of Growth?
Assess. Plan. Execute.
You’re working hard to grow the business, serve customers, support the team, and keep things moving.
Still, growth can feel harder than it should.
Sales may feel inconsistent. Customers may be changing. Marketing may not be producing the right results. The team may be stretched. Processes may be breaking down. Or you may know the business has more potential, but you are not sure where to focus first.
That’s where Mayfield helps.
We help buyers look beyond the numbers by evaluating the customers, market position, sales process, operations, systems, and execution risks that affect performance, growth and long-term value. We turn insights into action with real-world execution.
What Leaders Need to Know
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Why Aren't Marketing and Sales Producing More?
Marketing and sales can break down when the message is unclear, the market is changing, follow-up is inconsistent, or the wrong customers are being reached.
How We Help
Brand & Positioning Assessment
Multi-Channel Marketing & Content
Website, Market & Credibility Review
Sales Process & Reporting Review
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Can Our Team, Processes, And Systems Keep Up?
Growth often exposes problems inside the business. Mistakes, delays, rework, unclear roles, weak handoffs, and outdated systems can limit performance and strain the team.
How We Help
Processes & Workflow Assessment
Vendor & Dependency Assessment
People, Systems & Continuity Review
Performance Measurement & Visibility Assessment
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What Do Customers Really Think?
Your customers often know what is working, what is frustrating, and what could make them stay, buy more, or refer others. We help you understand what they are really experiencing.
How We Help
Voice of the Customer
Mystery Shopping
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Where Should We Focus First?
Not every issue deserves immediate attention. We help you sort through the noise, prioritize what matters most, and build a clear plan for action.
How We Help
Customer, market position, brand & messaging, operations, and execution evaluation
Practical planning
Hands-on execution support
See Beyond the Numbers
Our role is to help you gain a clearer picture of the business before you commit.
We do not replace legal, tax, financial, or Quality of Earnings diligence. We complement that work by focusing on the customer, market, revenue, operational, and execution factors that affect what happens after close.
We evaluate:
Customers and revenue stability
Market position and competitive strength
Brand credibility and messaging effectiveness
Operational readiness and scalability
Revenue systems and growth infrastructure
The result is greater clarity, stronger decision-making, and confidence in the path forward.
Whether you move forward with the acquisition, renegotiate the deal, or walk away altogether, you'll have the insights needed to make an informed decision.
What Makes Mayfield Consulting Different?
When you're evaluating a business, experience matters.
Not just experience conducting assessments, but experience leading organizations, serving customers, building brands, improving operations, and making decisions that impact growth and value.
Our team brings more than 300 years of combined executive leadership experience and has completed acquisitions, mergers, and hundreds of business assessments, including more than 100 customer due diligence engagements and thousands of interviews.
We've sat in the same seats our clients sit in today.
That experience helps us ask better questions, uncover meaningful insights, and help buyers make better decisions.
300+
100+
Years of Executive Leadership Experience
Customer Due Diligence Engagements
1,000s
Assessments and Interviews Conducted
Business executives first. Business owners today.
We've spent our careers leading large organizations, serving customers, building brands, improving operations, and making decisions that impact growth and value.
When To Bring Us In
Real Results. Real Decisions.
Before an LOI
Validate assumptions, identify risks, and determine whether to move forward.
During Due Diligence
Gain customer, market, operational, and growth insights beyond the financial review.
Before Closing
Confirm priorities, identify potential challenges, and prepare for transition.
Buyers engage us when they need greater confidence before making an acquisition decision. We typically support private equity firms, search funds, family offices, and strategic acquirers evaluating growth, risk, and long-term value.
After Closing
Support value creation planning, customer retention, and growth initiatives.
What Happens Next…
Simple 3-step process:
Let’s Talk - tells us about the opportunity and questions you’re trying to answer.
Build the Right Approach - We’ll recommend the right support for you.
Move forward with Confidence - Gain the insights you need to move forward, or walk away.
Ready to Understand What You’re Really Buying?
What Buyers Learned Before They Closed
FAQs
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Yes. Financial diligence and business diligence answer different questions. We help buyers understand the factors driving performance beyond the numbers.
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We go beyond Net Promoter Score. Our interviews reveal how sticky your customers really are, what makes them stay, and what would make them leave. Many of our clients say the interviews alone were worth the cost of the entire review.
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No. Customer outreach is carefully managed and no customer contact occurs without approval.
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Yes. Buyers engage us before, during, and after due diligence depending on their objectives.
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Yes. We’ve helped clients avoid multi-million-dollar mistakes — and also confirmed when a deal’s upside was real.
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Timing depends on scope, transaction stage, and the questions being answered.
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Yes. Many clients continue working with Mayfield after closing to help prioritize opportunities, address risks, and build a plan for growth.
Using the insights gathered during diligence, we help leadership teams strengthen customer relationships, improve operations, refine messaging, enhance revenue systems, and focus on the initiatives that can create the greatest impact and long-term value.
Insights for Smarter Acquisition Decisions
Case Studies
Resources
Blogs
